How to Refund a Game on Steam 2018 (After 2 Hours/14 Days) – Steam gives different experience to enjoy the games. Instead of buying physical product, it develops digital distribution system that makes everything simple and easy. One benefit of this system is refund policy. How to refund a game on steam 2018? Steam developer has specific policy regarding to refund and related process. Players have to know how this policy works before applying for refunding the game.
Before exploring this stuff, you may interest to know why refund is available on Steam. In past time, game developers used traditional sales method, such as CD or DVD. You can install or play on devices, such as PC or console. Unfortunately, the game did not work as it supposed to be. In simple term, you did not satisfy with the game, but already bought it. Refunding was impossible because you could not send back to developer or seller. In this case, you just spent money for thing that supposed to be good as its advertisement.
Refund is not new policy or system on the game industry. Some developers also have refund policy, but it’s limited to certain condition. Steam changes the way developers distribute their game. You can buy via Steam Wallet or other payments methods. The products are digital that can be played through steam environment. If you do not like certain game, apply refund and wait for your money back to wallet. Next section will explore how to refund a game on steam 2018.
You bought game six months ago and spent tons of time to finish it. This game is no longer attractive and interesting then you apply for refund. That is not the way refund process works. There are specific conditions that need to be completed for this process. The key thing is 14-day or 2-hours playing session.
Refund is available only for games that users buy before reaching 14 days from initial purchase. Moreover, the game does not reach 2-hours playing session on Steam if you decide to refund. Usually, you get demo or trial before buying. Purchasing means you know everything about the game and its risk. Playing more than two hours after initial purchase will turn the game to be yours completely. You should know this basic policy before the refund is applied.
Access your account and go to purchase section. Choose to apply for refund and select payment method. You may pick Steam wallet or other depending on what you paid at the first place. After that, wait for refund approval that takes up to two weeks from initial application.
How to refund a game on steam after 14 days? This is special condition that’s important to understand. Basic policy only applies for the game before 14 days. Sometimes, users apply for refund after this due time. Steam developer will receive this request and review your application. It will be case-by-case review that’s different from usual application. If you are eligible for refund process, the money will be sent to your account.
The main purpose on refund process is to get money from purchasing. How much time does refund ready to approve? Due time is approximately two weeks, but most of applications will receive approval in less than weeks. It depends on several factors, but immediate approval comes from immediate refund. You will have longer approval if you refund after ten days than three days. Knowing refund approval is the key part on how to refund a game on steam 2018.
How many games you can refund? There is no specific rule about this matter. You can refund as many games, but Steam will send warning. Refund is the game demo, which you pay and get money again after two hours of playing session. Steam will send warning if players refund five games in six months.
Bundling is common for game developer and Steam attracts more players. It is similar to package where players buy several games at single purchase. Refund is also applicable for bundling product on Steam.
How to refund a game on steam 2018 for bundling purchase? If want refund, the process will take entire games. You cannot separate and apply refund game one by one on bundling product. Therefore, Steam will review and process all games in single bundling for refund. Of course, the basic rules also implies such as 14-days or 2-hours playing. The latter is crucial to know because of 2 hours apply for cumulative session on entire games at one bundling.
How to refund a game on steam that was gifted? Steam uses gift system to let people send gift card to other. Good news about this thing is gift refund. You want the gift back to your wallet from recipient. This is similar to purchasing game, but the gift is a little bit different. The gift depends on both sender and recipient.
You send gift and recipient already redeems it for purchasing the game. If you apply for gift refund, the process takes longer. Recipient must be informed and game needs to be refunded. Firstly, recipient applies for refund and waits for refund approval. After that, the money is back on gift card and sender applies for gift refund. Finally, sender waits until this process is done to receive gift back to his account. That is long process until everything is done properly.
Refund is system developed to support players. Steam focuses to deliver utmost experience in game industry. There is no need to spend money on unwanted game. However, there is policy if you decide to apply for refund. Players need to know about this matter, particularly due time, playing hours, and bundling package.
Actually, Steam provides information area to support refund and related process. You can access them on official website to know about how to refund a game on steam 2018. Read all policies and regulations then ask for further information from customer service. Do not worry about financial issue if refund is approved. Game developers do not receive report about refund and transaction is done after there is no complaint from player.